Curriculum Vitae · Italy

Enrico Piacentini

Senior QA Manager · Test Engineer · IT Specialist

IT professional with more than 35 years of experience across software quality assurance, system integration, telecommunications, IT infrastructure and technical architecture. Experienced in complex enterprise environments, from hands-on testing and troubleshooting to team leadership and platform responsibility.

Besana in Brianza, Italy dado099@hotmail.com English: C1 certified

Professional profile

A career spanning software, networks, infrastructure and enterprise platforms.

My professional background combines quality assurance and test management with broad technical experience in operating systems, databases, networking, security and telecommunications. I have worked as a consultant, senior tester, system engineer, technical architect and team leader for major organisations in the energy, telecom, finance, media and technology sectors.

I am accustomed to analysing complex systems, coordinating integration and acceptance testing, investigating defects, supporting production environments and working with multidisciplinary teams and suppliers.

Experience35+ years
LocationBesana in Brianza, Italy
EducationDegree in Information Technology
LanguagesEnglish C1 · French A2 · Spanish A2

Professional experience

Selected roles and projects, in reverse chronological order.

QA Senior Tester

September 2024 – April 2025
Freelance consultant through Hays S.p.A. · Free2move eSolutions (Stellantis Group)
  • Integration testing for an electric-vehicle charging platform and Android/iOS apps supporting public and private charging across Europe and North America.
  • Testing of an e-commerce platform for home charging stations and payment flows using credit cards, Apple Pay, Google Pay and PayPal.
  • Work involving the Bosch public charging network and platforms including Salesforce, Zuora, AWS and MongoDB.
  • Firmware management and upgrades on single-phase and three-phase Linux-based charging units.
JiraConfluenceQasePostmanSeleniumAppiumSwaggerPython

QA Senior Test Manager

July 2018 – August 2024
ENEL
  • Team Leader for the ENEL Italy Platform Job Execution Integration Test team.
  • Application and system testing, fault management, troubleshooting and intervention support.
  • Testing of Android smartphone applications and remote management/data transmission involving digital electricity meters, concentrators, PSTN/GSM/2G/3G modems, optical probes, serial and Bluetooth interfaces.
  • Worked with Oracle, Toad, Android, Knox, Windows, Jira, ClearQuest, SpringLab and Confluence.

Head of Security QA · Senior Consultant

October 2016 – June 2018
Ericsson · H3G/WIND, Milan

Led security QA activities and integration testing across CRM, mediation and security access-control platforms. Technical environment included Unix, Linux, Windows, Oracle 11g, Toad, StarTeam, HP Quality Center, PeopleSoft 8, SoapUI, Python, SQL, Wireshark, RSA, SiteMinder, LDAP, Active Directory, Selenium, HP UFT and .NET Framework.

Network Quality Engineer · Senior Consultant

March 2014 – September 2016
Vodafone, Milan

Managed mobile network quality across 2G/3G/4G and supported Touchpoint, Mobile Moment and SAP BusinessObjects applications. Activities included network architecture, Oracle databases on Exadata, Cisco Catalyst, Tomcat, Apache, JBoss, strong authentication, certificates, SSL key exchange, Bash/Python automation, SFTP configuration, Hadoop, Big Data, MRTG, troubleshooting and defect management.

Senior Tester & Engineer

2012 – 2014
TXT Polymedia · Fastweb, Milan

Software quality assurance for provisioning systems used to create and integrate data and VoIP network lines. Worked with NIS, CNI, Simple, SPLA, Eureka, Oracle DB, Toad, Cramer, Remedy, Unix, XML and SoapUI. Managed test analysis, test-book implementation and defect tracking using HP Quality Center 11.

System Test Engineer

2010 – 2012
Pride–Ericsson · Pirelli Broadband Solutions (ADB), Milan

Quality acceptance, stress and performance testing of ADSL/VDSL CPE devices, Wi-Fi, routers, switches and VoIP interfaces. Used DSLAMs, Spirent loop/noise injectors, RAD Performer, Ixia Optixia XM2, Vötsch thermal chambers, Ubuntu shell scripts, Python and LabVIEW automation.

Senior Analyst · Senior Architect

2002 – 2009
Vodafone, Milan
  • Quality assurance for SMS/MMS handling and delivery platforms (MDP), using CIMD2, EAIF, RADIUS, DIAMETER, PAP, SMPP and 3GPP protocols, Java, JBoss, Tomcat, Mercury, Mantis and Oracle.
  • Consultancy for the Openwave cellular WAP platform, including maintenance and upgrades on Sun Enterprise/Starfire and Cisco platforms.
  • Architecture and integration work covering performance, SAN, clustering, Oracle, load balancing, routing, high availability, backup, disaster recovery, security, reporting and system integration.

System Engineer · Technical Architecture Responsible

1999 – 2002
Fininvest Group · Athena 2000, RTI, Mediaset, Mediadigit
  • Security analysis, development and upgrades for corporate LAN/WAN environments, including mail, antivirus, intrusion detection, network sniffing, firewalls and strong authentication.
  • Technical architecture for internet portals and private clients, including Jumpy, Mediaset Online, Canale 5, Italia 1, Rete 4 and Pagine Utili.
  • Managed Sun/Solaris, Windows NT, Netscape/iPlanet, Apache, Oracle, MySQL, Cisco, Check Point, SunCluster, web and mail servers, DNS, backup, performance, multimedia and network services.

Front Office Platform Responsible · SAP System Manager

1997 – 1999
Cariplo · Caboto Holding SIM / Banco Ambrosiano Veneto

Responsibility for front-office platforms on Unix (DEC/HP/Sun), Windows NT and Novell environments, including Datasim, OpenTrade MTI, Reuters, ANSA, Knight Ridder, Telerate and Bloomberg feeds. Also installed, maintained, upgraded and tuned SAP R/3 (versions 3.2–4.5b) on Unix, Windows NT and Oracle platforms for clients including Banca Antonveneta, Eldor and Thyssen.

System Engineer

1996 – 1997
Sun Microsystems, Agrate Brianza

Worked on Sun platforms and Solaris operating systems, TCP/IP networks, internet/intranet and client-server applications, parallel databases, high-availability configurations, RAID disk arrays and Ultra Enterprise hardware. Completed technical training courses in the USA and UK.

IT Manager · Project Controller

1990 – 1996
Cariplo · S.B.C. Giubergia Warburg / Ersel SIM · Qui’ Cariplo Call Centre, Milan

Managed Unix systems and design on Sun Solaris and SCO, Sybase and Oracle databases, Datasim, Novell and Windows PC networks, LAN/WAN, data transmission, terminal emulation and Reuters/Bloomberg links. Also worked as Project Controller for the Qui’ Cariplo call centre on HP-9000, Sun SPARC and Windows NT platforms.

Technical skills

Technologies and domains used throughout my professional career.

Quality assurance & testing

HP Quality Center, Jira, Confluence, ClearQuest, SpringLab, Selenium, Postman, SoapUI, HP UFT, Wireshark, Remedy, Mantis, Qase, Appium, test planning, integration, system, acceptance and performance testing.

Operating systems & platforms

Unix (Solaris, HP-UX, IBM AIX), Linux, Windows, Windows Server, VMware and enterprise server environments.

Databases & software

Oracle, PostgreSQL, Sybase, MySQL, Toad; Java, C++, PHP, Python, Lisp, BASIC, Unix shell scripting, HTML, LabVIEW and Microsoft Office.

Telecommunications & networking

Mobile networks and protocols, ADSL/VDSL, Ethernet, routers, switches, Wi-Fi, firewalls, VoIP, DSLAM, PPP, DHCP, TCP/IP, LAN/WAN and network troubleshooting.

Security & infrastructure

Authentication, encryption, certificates, LDAP, Active Directory, VPN, firewalls, high availability, clustering, backup, disaster recovery and system integration.

Storage area networks

Hitachi 9000 series storage systems and Brocade Fibre Channel switches.

Education

Master’s Degree in Information Technology

Faculty of Mathematical, Physical and Natural Sciences, University of Turin — final grade: 100/110.

Scientific High School Diploma

Liceo Scientifico “G. Ferraris”, Turin — final grade: 50/60.

Languages

  • English — C1, certified
  • French — A2
  • Spanish — A2
  • Italian — Native

Certifications & professional training

Get in touch

For professional enquiries and further information.

Email: dado099@hotmail.com

Telephone number available on request.